Return Policy

Return Policy Overview

Welcome to the Return Policy page of Elite Cloth Nook. This policy outlines the guidelines and procedures for returning dress products purchased from our website https://www.eliteclothnook.com. By making a purchase on our website, you agree to abide by the terms of this policy.

Return Period

  • We accept returns within 20 days from the date of delivery.

Eligibility for Returns

  • To be eligible for a return, the item must be in its original condition, unused, and with all tags attached.

Initiating a Return Request

  • To initiate a return request, please send an email to [email protected] with your order details and the reason for the return.
  • Our customer service team will provide you with further instructions.

Return Shipping

  • Customers are responsible for the cost of return shipping, unless the received item is damaged or incorrect.
  • We recommend using a trackable shipping method to ensure that your return reaches us.

Refund Process

  • Upon receipt and inspection of your return, we will send you an email to notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and the credit will be applied to your original payment method within a certain number of days.

Exchanges

  • We currently do not offer exchanges. If you need a different size or color, please follow the return process and place a new order.

Contact Us

If you have any questions or concerns about our Return Policy, please contact us at [email protected].

Scroll to Top